Wanted to share my experience of this afternoon regarding "audio issues" with my Dell Latitude D800 laptop. Out of nowhere I began having trouble with the sound on my laptop. The internal speakers weren't producing any sound -- no start-up/shut-down for Windows, or anything else -- and plugging in headphones led "white noise" but even that was extremely faint.

I went into the audio settings and everything seemed as it should be. Control Panel > System > Device Manager also indicated that everything was working as it should, although I still was unable to get any sound out of the machine.

I am sad to say I still cannot record a call with the Skype Lady. I have talked to her so many times I am hearing her in my dreams. I felt like I was really making progress until I hit the wall with my SigmaTel sound card. When I access my sound properties, under the record option, I do not have the stereo mix option or the wave option. I did receive a link from this group for a different driver, but that did not work. That driver disabled all sound. It could have been that by the time I tried the new driver I had already installed (and paid for VAC).

 

Since my desktop is new, I decided to contact Dell. After a long online chat and a phone call, Dell told me they had the solution, but if I wanted to know it would cost me $99.00.